Who we are
ChangeMoment was built to be a calm, professional, and deeply human space for healing — where every person is welcomed with warmth, respect, and genuine clinical expertise.
Care that meets you where you are
Book an AppointmentThe meaning of ChangeMoment
The name ChangeMoment reflects the quiet moment when something shifts inside — a moment of clarity, courage, healing, or change. It can arrive in pain or in stillness, in a conversation or in solitude.
In counselling, we build those moments together. Every honest conversation, every insight, every quiet breakthrough becomes a starting point — not just for feeling better, but for stepping into a new chapter of your life with more clarity, more courage, and more of yourself.
The moment things begin to shift
I believe meaningful change begins when we feel safe enough to be seen, understood, and curious about ourselves. My role is to walk alongside you with empathy and respect as we explore what has been difficult, make sense of patterns that may be holding you back, and create space for healing and growth. Therapy can be a place to reconnect with yourself, strengthen your relationships, and move toward a life that feels truly yours.
Our mission
To offer safe, compassionate, and evidence-based mental health care that helps people understand themselves, strengthen their relationships, and move through life’s challenges with lasting change.
Our values
Holistic Integration
We look at the whole person — mind, body, emotions, relationships, and life context — to offer care that addresses your full experience.
Genuine Inclusivity
Every person is welcome here, regardless of background, identity, orientation, or circumstance. Our doors are open to all.
Professional Care
Our Registered Clinical Counsellors bring rigorous training, ethical practice, and deep clinical experience to every session.
Compassion and Empathy
We meet you with genuine warmth and understanding — without judgment, without rush, and without expectation.
Evidence-Based Approach
Our methods are grounded in research, proven therapeutic models, and continuously evolving clinical knowledge.
Nurturing Emotional Resilience
We support you in building inner strength that lasts — so you can face life's challenges with more steadiness and self-trust.
The Healing Power of Connection
Healing rarely happens in isolation. The therapeutic relationship itself is a core part of the work we do together.
Cultural Sensitivity
Your cultural background, values, and lived experience shape who you are. We listen with awareness and deep respect for your identity.
Believing in Your Healing Potential
We hold a steady belief in your capacity to grow and heal — even in the moments when you may find it hard to believe in yourself.
Multilingual care
Healing is easier in the language closest to your heart. We offer care in English, Persian (Farsi), Mandarin, and Hindi, so you can express yourself fully and feel truly understood.
Simple, secure booking
Appointments are arranged through a secure, confidential booking process designed for healthcare privacy.
Appointments are booked securely and confidentially.
Insurance & Coverage
Direct Billing
Less Paperwork, More Healing
We offer direct billing with most insurance providers. If your plan does not support direct billing, we email you a valid receipt after every session so you can request reimbursement from your insurer.
Pay Only Your Share
No need to cover the full session fee upfront. We submit your claim directly to your insurer and charge only the remaining balance to your card on file.
No Paperwork on Your End
We manage all submissions and communication with your insurance provider, so you can arrive at your session focused entirely on your wellbeing.
Receipts When You Need Them
If direct billing is unavailable for your plan, we send you a valid receipt after each session for your reimbursement claim.
How It Works
Check Your Coverage
Before your first session, contact your insurance provider to confirm your mental health benefits, coverage limits, and which practitioners are covered.
Share Your Insurance Details
Provide your policy number and insurance card at least 48 hours before your first appointment. We'll verify everything on our end.
Arrive and Focus on You
Show up to your session and let us take care of the billing. We process your claim directly and only charge the uncovered portion to your card.
Coverage and direct-billing eligibility vary by plan. Please confirm your benefits directly with your insurer before your first appointment.
You don’t have to figure this out alone.
When you are ready, ChangeMoment is here to support your next step.
Schedule a free consultation to share your story and explore how we can help you.
Book a Free Consultation