Resettled refugees
Government-assisted or privately sponsored refugees navigating the emotional and psychological demands of starting life in a new country.
IFHP Counselling in Coquitlam, BC
Building a new life deserves care that honours your journey, your courage, and your story.
IFHP Counselling at ChangeMoment Mental Health Center
At ChangeMoment Mental Health Center, we provide counselling for individuals covered under the Interim Federal Health Program (IFHP) — a Government of Canada benefit that offers temporary health coverage to eligible refugees, protected persons, refugee claimants, and certain other groups who are not yet enrolled in a provincial health plan. Our Registered Clinical Counsellors offer in-person IFHP counselling in Coquitlam, BC, and online counselling across British Columbia, providing trauma-informed, culturally sensitive support for the emotional impact of displacement, resettlement, and starting over in a new country. We understand that the road to this moment may have been long and difficult, and we meet you with respect, patience, and care.
Who Can Benefit From IFHP Counselling?
Protected persons
Individuals who have received protected person status and may be carrying the weight of what they experienced before and during their journey.
Refugee claimants
People waiting for a decision on their refugee claim, often living with significant uncertainty, fear, and emotional strain.
Survivors of trauma or violence
Those who experienced war, persecution, displacement, loss, or violence and are still carrying the emotional impact of those experiences.
People facing cultural and language barriers
Newcomers navigating a new language, culture, and system who feel isolated, misunderstood, or disconnected from support.
Families and individuals in transition
People managing grief over what was left behind, while trying to build hope and stability in an unfamiliar place.
How to Access IFHP Counselling?
If you are covered under the Interim Federal Health Program, accessing counselling support can begin with a few straightforward steps.
Confirm you hold valid IFHP coverage
Check that mental health services are included
Contact us to book a first appointment
Bring your IFHP coverage documentation
Ask about online counselling if travel is difficult
Reach out even if you are unsure — we can help you find out
What Is the Interim Federal Health Program (IFHP)?
The Interim Federal Health Program (IFHP) is a Government of Canada program that provides limited, temporary health coverage — including eligible mental health counselling — to eligible refugees, protected persons, refugee claimants, and certain other groups who are not yet covered by a provincial or territorial health insurance plan. Coverage depends on the beneficiary's IFHP category and must be confirmed before care. Since May 1, 2026, eligible mental health counselling is a supplemental benefit with a 30% client co-payment. At ChangeMoment Mental Health Center, our team supports IFHP clients with trauma recovery, anxiety, depression, grief, resettlement stress, cultural adjustment, family challenges, and the many layers of emotional experience that come with starting over.
A calm structure, a clear next step, and room to move at your pace.
How IFHP Counselling Can Support You?
Creating safety and stability first
We begin by helping you feel grounded, heard, and emotionally safe — especially important if your nervous system has been under pressure for a long time.
Processing trauma and loss at your pace
Together, we explore the emotional weight of your journey — displacement, loss, uncertainty, and grief — at a pace that feels manageable and respectful.
Building roots and resilience
We support you in rebuilding a sense of belonging, strengthening your connections, and developing the inner resources you need to move forward in your new home.
Hope turns each moment into Progress.
What Progress Can Look Like?
Progress in IFHP counselling often begins with feeling less alone — a sense that someone truly hears your story without judgement. You may begin to sleep a little better, feel less on edge, or find words for what you have been carrying. Over time, counselling can help reduce the grip of trauma, ease anxiety and sadness, strengthen your sense of identity and belonging, and build confidence as you settle into your life in Canada.
You do not have to carry everything alone. Reach out today and let us walk alongside you.
Schedule a free consultationFrequently Asked Questions
Related services
Trauma
Safe, paced support to help you heal from what you’ve carried.
Anxiety
Calm the worry, quiet the overwhelm, and find steadier ground again.
Online Counselling
Secure, private therapy from the comfort of your own space, wherever you are.
You don’t have to figure this out alone.
When you are ready, ChangeMoment is here to support your next step.
Schedule a free consultation to share your story and explore how we can help you.
Book a Free Consultation